Terms of Service
Last Updated: April 1, 2025
Quick Summary
This section provides a simplified overview of our Terms of Service. The complete terms below are legally binding.
What This Is: An agreement between you and Round Tower Software Limited for using Dyslexia.ai, Lexy, and our AI tutoring services
Service Use: You may use our services for personal purposes only
Accounts: You are responsible for maintaining account security
Subscriptions: Details about payment, renewal, and cancellation
Prohibited Uses: Don't misuse our services or content
Changes: We may update these terms with notice
Table of Contents
1. Acceptance of Terms
By using Dyslexia.ai, you agree to these terms. If you don't agree, please don't use our app.
Welcome to Dyslexia.ai. These Terms of Service ("Terms") are a legal agreement between you and Round Tower Software Limited ("we," "us," "our," or "Round Tower Software").
By downloading, installing, or using our Dyslexia.ai mobile application ("App"), you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our App.
2. Definitions
This section explains the key terms used throughout this document.
Dyslexia.ai: The Dyslexia.ai platform, website, and technology ecosystem
Lexy: The Lexy mobile application
AI Tutor: The artificial intelligence-powered tutoring service provided through our platform
Website: The Dyslexia.ai and Lexy websites
Service: Collectively refers to Dyslexia.ai, Lexy, AI Tutor, our websites, mobile applications, and related services
User: Any person who accesses or uses the Service
Content: All text, images, data, and other materials available through the Service
Subscription: Paid access to premium features of the Service
Account: A registered user profile within the Service
3. Account Registration
You need to provide accurate information when creating an account and are responsible for keeping your account secure.
3.1 Account Creation
You may need to create an account to access certain features. You agree to provide accurate, current, and complete information and to update this information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your account password
- Restricting access to your account
- All activities that occur under your account
You must notify us immediately of any unauthorized use of your account.
3.3 Child Users
If you are under 18, you must have parent or guardian permission to create an account. Parents/guardians are responsible for supervising children's use of the Service and may review, edit, or delete their child's information as described in our Privacy Policy.
4. Subscription and Payments
Information about subscription options, payments, renewals, and cancellations.
4.1 Subscription Options
We may offer various subscription plans with different features and pricing. Details about current subscription options are available within the Service.
4.2 Free Trial
We may offer a free trial of premium features. At the end of the trial period, you will be charged for the subscription unless you cancel before the trial ends.
4.3 Automatic Renewal
Subscriptions automatically renew unless you cancel at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period.
4.4 Payment Processing
Payments are processed through third-party services (Apple Store, Google Play, Stripe, RevenueCat, or other payment processors). Your use of these services is subject to their terms and conditions.
4.5 Cancellation
You can manage and cancel your subscription:
- For Apple subscriptions: Through your Apple ID account settings
- For Google Play subscriptions: Through your Google Play account settings
- For web subscriptions: Through your account settings on our website
- For other payment methods: Through your account settings or by contacting us
4.6 Refunds
Refund requests are handled by the applicable app store, payment processor, or in accordance with our refund policy for direct web subscriptions.
5. License and App Usage
You may use our app for personal use only, with certain restrictions on how you can use it.
5.1 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial use. This license applies to all our products including Dyslexia.ai platform, Lexy mobile application, and AI tutoring services.
5.2 Restrictions
You may not:
- Copy, modify, or create derivative works of the Service
- Reverse engineer, decompile, or disassemble the Service
- Remove any copyright or other proprietary notices
- Transfer, sublicense, lease, lend, rent, or otherwise distribute the Service to others
- Use the Service for commercial purposes
- Use the Service in any way that violates applicable laws or regulations
- Scrape, data mine, or use automated methods to access the Service
- Interfere with the functionality or security of the Service
- Use the AI Tutor for generating harmful, abusive, or illegal content
- Attempt to manipulate or bypass the intended educational functionality of our services
5.3 Service-Specific Limitations
AI Tutoring Limitations: Our AI tutoring service is provided for educational and assistance purposes only. We do not guarantee the accuracy of all information provided by the AI tutor and it should not be relied upon as a substitute for professional educational advice, diagnosis, or treatment.
Assistive Technology Limitations: The reading, writing, and other assistive technologies provided through our platform and applications are designed to support individuals with reading difficulties but are not guaranteed to be suitable for all users or to completely address all reading challenges.
6. User Conduct
Rules about how you should and should not use our app.
6.1 Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms.
6.2 Prohibited Activities
You must not:
- Use the Service for any illegal purpose
- Upload viruses or malicious code
- Interfere with the proper working of the Service
- Attempt to gain unauthorized access to the Service or systems
- Use the Service to harass, abuse, or harm others
- Impersonate any person or entity
- Use the Service to send spam or unsolicited communications
- Collect or harvest user data without permission
7. Intellectual Property
We own the app and its content. Your feedback helps us improve.
7.1 Ownership
The Service, including its content, features, and functionality, are owned by Round Tower Software Limited and are protected by copyright, trademark, and other intellectual property laws.
7.2 User Feedback
If you provide feedback on the App, you grant us an unlimited, irrevocable, perpetual, sublicensable, transferable, royalty-free license to use the feedback without any restriction.
8. Content and Privacy
You own your content, but we can use it to provide services. Your privacy is protected as described in our Privacy Policy.
8.1 User Content
You retain all rights to any content you submit, post, or display on or through the App. By providing content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such content.
8.2 Privacy
Our collection and use of personal information in connection with the App is described in our Privacy Policy, which is incorporated into these Terms by reference.
9. Third-Party Services
Our app may link to other services that we don't control.
9.1 Third-Party Links and Services
The Service may contain links to third-party websites or services. We are not responsible for the content or practices of any third-party websites or services linked to from our Service.
9.2 Third-Party Terms
Your use of such third-party websites and services may be subject to additional terms and conditions.
9.3 Third-Party Integrations
The Service may offer integrations with third-party services (such as Google Drive, Dropbox, etc.). Your use of these integrations is subject to both these Terms and the terms of the third-party service.
10. Disclaimers
The app is provided "as is" and we don't provide medical advice.
10.1 "As Is" Basis
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
10.2 No Medical or Professional Advice
The Service, including Dyslexia.ai platform, Lexy application, and AI Tutor, does not provide medical, diagnostic, professional, or educational services that replace qualified professional advice. Information provided through the Service is for educational and assistive purposes only and is not intended to replace professional advice, diagnosis, treatment, or formal educational instruction.
10.3 Accuracy
While we strive to provide accurate information, we do not guarantee the accuracy, completeness, or usefulness of any information in the Service. This includes content generated by our AI Tutor, which may sometimes provide incomplete or inaccurate information.
10.4 Technical Issues
We do not warrant that the Service will be uninterrupted, timely, secure, or error-free. Occasional periods of downtime or technical issues may occur.
10.5 Educational Results
We do not guarantee specific educational outcomes or improvements in reading ability from using our Service. Results may vary based on individual circumstances, consistency of use, and other factors outside our control.
11. Limitation of Liability
We are not responsible for certain types of damages you might experience.
11.1 Exclusion of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROUND TOWER SOFTWARE LIMITED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.
11.2 Cap on Liability
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU FOR THE APP DURING THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.
12. Termination
How either party can end this agreement.
12.1 Termination by You
You may stop using the App at any time.
12.2 Termination by Us
We may terminate or suspend your access to the App immediately, without prior notice or liability, for any reason, including if you breach these Terms.
12.3 Effect of Termination
Upon termination, your right to use the App will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive.
13. Dispute Resolution
How we'll resolve any disagreements between us.
13.1 Governing Law
These Terms shall be governed by the laws of Ireland, without regard to its conflict of law principles.
13.2 Dispute Resolution
Any dispute arising from these Terms shall first be attempted to be resolved through informal negotiation. If the dispute cannot be resolved, it shall be submitted to binding arbitration in Ireland.
13.3 Exceptions
Nothing in these Terms prevents us from seeking injunctive or other equitable relief in any jurisdiction.
14. Changes to Terms
We may update these terms, and we'll let you know when we do.
14.1 Updates to Terms
We may modify these Terms at any time. We will provide notice of any material changes through the App or by sending you an email.
14.2 Continued Use
Your continued use of the App after changes to the Terms constitutes your acceptance of the revised Terms.
16. AI Tutor Specific Terms
Terms specific to using our AI tutoring service, including limitations and acceptable use.
16.1 Purpose and Limitations
Our AI Tutor is designed to provide educational assistance and support for reading, writing, and learning. It is not a replacement for qualified educational professionals or formal instruction.
16.2 No Guaranteed Results
While our AI Tutor is designed to assist with learning, we do not guarantee specific educational outcomes, improvements in grades, or enhancements in reading ability.
16.3 Acceptable Use
You agree to use the AI Tutor for legitimate educational purposes only. The following uses are prohibited:
- Attempting to trick or manipulate the AI into providing inappropriate content
- Using the AI Tutor to complete academic assignments that should be done independently
- Using the AI Tutor to generate content that violates our content policies
- Sharing, selling, or distributing AI-generated content as if it were your own original work
16.4 Content Moderation
We employ content moderation systems to prevent misuse of our AI Tutor. We reserve the right to monitor interactions with the AI Tutor to ensure compliance with these Terms and to improve our services.
17. Educational Content
Terms regarding our educational materials and resources.
17.1 Content Accuracy
While we strive to provide accurate and up-to-date educational content, we do not guarantee that all content is error-free or suitable for all educational needs or learning styles.
17.2 Educational Use License
Educational content provided through our Service is licensed for personal, non-commercial use only. Teachers and educational institutions may use our content for classroom instruction with proper attribution, but may not redistribute or commercially exploit such content.
17.3 Third-Party Educational Content
Some educational content may be provided by third parties. We do not endorse or take responsibility for the accuracy or quality of such third-party content.
18. Data Processing and AI Training
How we use data to improve our AI systems and what controls you have over this process.
18.1 Data Collection for Service Improvement
We may collect and process user interactions with our Service, including the AI Tutor, to improve our algorithms, content recommendations, and educational effectiveness.
18.2 Anonymization and Aggregation
Data used for service improvement and AI training is anonymized and aggregated. We do not use personally identifiable information for AI training unless you have explicitly consented to such use.
18.3 Opt-Out Rights
You have the right to opt out of having your data used for AI training and improvement. You can manage these preferences in your account settings. Opting out will not affect your ability to use our services but may affect the personalization of your experience.
19. Accessibility
Our commitment to making the app accessible to everyone.
19.1 Commitment to Accessibility
We are committed to making our Service accessible to all users, including those with dyslexia and other reading difficulties.
19.2 Accessibility Features
We strive to implement features that enhance readability and user experience for all users. You can adjust text size, contrast, and other settings within the Service to suit your needs.
19.3 Feedback
We welcome feedback on how we can improve accessibility. Please contact us with any suggestions or concerns.
19.4 Web Content Accessibility Guidelines
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards across our digital services to ensure accessibility for users with diverse abilities.
19.5 Assistive Technology Compatibility
Our Dyslexia.ai platform and Lexy application are designed to be compatible with common assistive technologies, including screen readers, speech recognition software, and other accessibility tools. However, we cannot guarantee compatibility with all assistive technologies.
20. Contact Information
How to get in touch with us.
If you have any questions about these Terms, please contact us:
- By email: hello@dyslexia.ai
Simplified Language Summary
This agreement explains how you can use our Dyslexia.ai platform, Lexy app, and AI tutoring services. By using any of our services, you agree to follow these rules.
You can create an account and subscribe to premium features. Subscriptions will automatically renew unless you cancel them.
You can use our services for personal purposes only. You cannot copy, modify, or distribute our services.
We own the services and their content. You own any content you create.
Our AI tutor is for educational assistance only and might not always provide perfect information.
Our services are provided "as is." We are not responsible for any problems you might experience while using them.
We can change these terms at any time. If you continue to use our services after changes, it means you accept the new terms.
If you have questions, please email hello@dyslexia.ai.